GC Services allegedly called two different neighbors asking them to take the message to the consumers and ask them to call GC Services’ telephone number right away or that GC Services’ call concerned an urgent matter according to a Fair Debt Collection Practices Act lawsuit.
According to the FDCPA lawsuit, GC Services told the first neighbor (the husband) that they needed to get in contact with the consumer immediately regarding an urgent matter and instructed the neighbor to give consumer GC Service’s telephone number and have the consumer call GC Services immediately.
Two days later, GC Services allegedly called the neighbors and reached the wife. GC Services allegedly told the neighbor wife that it was highly important that GC Services’ employee get in touch with consumer and instructed the neighbor to write down a telephone number and deliver it to the consumers with a message that they should return GC Services’ call right away.
According to the complaint, the neighbor wife knew that the number belonged to GC Services and that GC Services is a debt collection agency because her husband had researched the number after they received the first call.
The Fair Debt complaint alleges that the neighbor wife informed GC Services’ employee that she could not believe that GC Services was calling the neighbors and informed GC Services that she would not deliver any messages for them. The complaint further alleges that the neighbor wife also instructed GC Services to stop calling their home.
According to the Fair Debt complaint, the neighbor wife then called the consumer to inform her that she, as well as another neighbor, were receiving telephone calls from a debt collector concerning her.
Collection agencies should not leave messages with neighbors.
Collection agencies who tell consumer’s neighbors that they are attempting to collect a debt, violate the FDCPA. Collection agencies who leave messages for consumers with neighbors without disclosing that the caller is a debt collector also violate the FDCPA.
The facts alleged in the Fair Debt complaint are just that — alleged facts. The truth or falsity of the facts alleged against GC Services have not been proven in court.
This lawsuit alleging that GC Services violated the Fair Debt Collect Practices by calling the consumers’ neighbors and leaving messages with the consumer’s neighbors illustrates how the Fair Debt Collection Practices Act can protect consumers from calling their neighbors while attempting to collect a debt.
I am a Florida debt harassment lawyer who represents consumers in lawsuits against collection agencies.
If a collection agency is calling you attempting to collect a debt from you or calling someone else (such as your neighbor) about you, I invite you to fill out the Collection Harassment Contact Form in the right hand column of this page and I will contact you. If you are a Florida resident, you are also welcome to call my office to discuss your situation and how I might be able to help you.
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